Privacy Policy

Please refer to our Privacy Policy for information on how we handle your data and protect your privacy.

Introduction

Living Mojo ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website livingmojo.com.au and use our services.

By using our website and services, you consent to the data practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Fill out our contact form
  • Subscribe to our newsletter
  • Register for a program or course
  • Book a consultation or session
  • Make a purchase
  • Communicate with us via email or social media

This information may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (processed securely through third-party providers)
  • Health and wellness information you choose to share during consultations

Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website
  • Date and time of visit

How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Process your registrations and purchases
  • Send you newsletters and marketing communications (with your consent)
  • Respond to your enquiries and requests
  • Schedule and manage appointments
  • Deliver program content and materials
  • Analyse website usage to improve user experience
  • Comply with legal obligations

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party companies that help us operate our business (e.g., email marketing platforms, payment processors, website hosting)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition of our business

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. You can control cookie settings through your browser preferences.

We use cookies for:

  • Essential website functionality
  • Analytics and performance monitoring
  • Marketing and advertising (with consent)

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Client records may be retained for up to 7 years as required by Australian health practitioner regulations.

Your Rights

Under Australian Privacy Law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt out of marketing communications at any time
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any website you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: